It is a source of unending frustration, having to deal with persons on the telephone who never served in the military.
Wait, what?
How do you know if someone has never served in the military?
Because when you go to spell something out to them phonetically, they [deleted] it all up the first fifteen times, and at that point you sound like you are talking to a mentally-challenged first-grader, trying to spell a word to another adult!
If you do not know what I am talking about, give everyone you will ever talk to on the phone or radio a break and at least try to memorize the NATO Phonetic Alphabet
Then when someone says they work for CDN Systems, and you ask them to spell it, and they say Charlie Delta November, you have it first time, every time.
OK? Thanks.
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