Thursday, December 17, 2009

Adobe Photoshop "The File Is Locked" Error, Photoshop Won't Load!

Every time you try to get Photoshop to load, it won't, and it gives you some jive hassle about a file being locked, and to change it in the properties tag (I'll update this post with the exact text from work tomorrow). It was working just fine the last time the program was open, but Photoshop refuses to load again.

The problem is, you (or your system admin.) recently changed the preferences in Photoshop so it uses a different hard drive or logical partition as the location for the scratch file. You don't have permissions to read/write on that drive. Log in as an administrator or have an administrator log in, and grant your user account read/write privileges on that drive, or at least the part of the drive where Photoshop puts its scratch file. This is the only proper solution.

You could also just delete your preferences file, but then your preferences are ALL lost, and you will still be unable to experience faster image editing with Photoshop's program files and the scratch file on different drives, which was the whole point to begin with.

This bit me in the [deleted] today at work. We use Photoshop version frikken SIX and (as I found when I searched for the answer online) . . . this is still a problem with the Creative Suite (Photoshop CS) versions today!

Programmers of Photoshop: This is a BUG! If you are going to give users the option to use a different volume for your scratch disk, you need to program in a check DURING the process where users change their scratch disc location, so that they will not suddenly have a completely-broken PS installation!

If that's too [deleted] complicated for the team that made the world's standard for image editing software, how about at least giving an error message that identifies WHICH file is locked? Hmm?

No comments: